Please read this agreement carefully as it contains important information about your legal rights and remedies.
Privacy Policy
Last updated: 24 June, 2025
WebsiteHostingPTE (“we”, “us”, “our”) cares about your privacy. This policy explains how we collect, use, protect, and disclose your information when you use our domain registration, hosting, and related services (the “Services”).
1. Information We Collect
We may collect personal data from you in several ways:
a) Information You Provide
- Account creation: name, email, password.
- Domain registration: contact info (address, phone number, sometimes identity documents if required by domain registry).
- Payment information: credit card or payment processor data (we don’t store full card details, only what’s needed).
- Support requests, chat, communication: Any information you give when contacting support.
b) Information Automatically Collected
- IP address, browser type, device type, operating system.
- Usage data: pages visited, services used, dates/times of access.
- Cookies and similar technologies.
2. How We Use Your Data
We use your information to:
- Provide you with Services: domain registration, hosting, account management.
- Process payments, invoices, and billing.
- Authenticate you and verify identity when necessary (e.g., to comply with registry or legal requirements).
- Communicate with you: service updates, renewal reminders, customer support.
- Improve our Services: monitoring performance, analyzing usage, troubleshooting.
- Marketing (if you consent): special offers, promotions, updates.
3. Legal Bases for Processing
We process your data under these legal grounds:
- To fulfill our contract with you (providing hosting/domain services).
- For compliance with legal obligations (e.g. domain registration rules, tax, anti-fraud).
- For our legitimate interests (like service improvement, security, preventing abuse).
- With your consent for marketing communications, or other optional features.
4. Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
- Make our site work (functional cookies).
- Understand how visitors use the site (analytics cookies).
- Show you relevant promotions or content (marketing cookies).
You can manage or disable cookies in your browser settings. Disabling some cookies may affect the usability of our Services.
5. Sharing Your Information
We do not sell your personal data. We may share data with:
- Trusted third-party service providers (payment processors, domain registries, hosting infrastructure, etc.).
- Legal / regulatory authorities if required.
- When necessary to protect our rights or enforce agreements.
6. Data Retention
We retain your information as long as needed for:
- Providing our Services.
- Fulfilling legal obligations (e.g. tax, accounting).
- Preventing fraud or abuse.
When information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on where you live, you may have rights to:
- Access the information we hold about you.
- Correct or update your personal information.
- Delete your personal information (subject to legal, contractual, or regulatory obligations).
- Object to or restrict certain processing.
- Withdraw consent for marketing or optional processing at any time.
To exercise your rights, contact us at: help@hostingpte.com.
8. Security
We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. But no system is 100% secure — if a breach occurs, we’ll respond swiftly and transparently.
9. International Data Transfers
If we transfer personal data to other countries (for example, to registries, payment services, or hosting infrastructure), we ensure those transfers comply with applicable laws and have appropriate safeguards in place.
10. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the updated version on our site and – if significant changes are made – notify you via email or through your account dashboard.
11. Contact Us
If you have any questions or concerns about this policy, or want to exercise your rights, you can reach us at:
Email: help@hostingpte.com